Privacy Policy
Last Updated: Nov 21. 2024
1. Information We Collect
a. Information You Provide
- Account Information: Your username, email address, and password.
- Profile Information: Details you choose to share in your profile, such as your username.
- Chat Interactions: Messages and interactions with the AI to offer our services.
b. Automatically Collected Information
- Device Information: Details about the device and browser you use.
- Usage Data: Information about your interactions with the website, such as pages visited and time spent on the platform.
- IP Address: Used for security and localization purposes.
c. Payment Information
For subscriptions or premium features, we may handle:
- Billing details (handled securely via third-party payment processors).
- Transaction history.
Note: We do not store full credit card information on our servers.
2. How We Use Your Information
- To provide, maintain, and improve our services.
- To personalize your interactions and enhance your experience with the AI.
- To communicate with you about updates, promotions, or technical issues.
- For security purposes, including detecting and preventing fraud or unauthorized access.
3. Sharing Your Information
We respect your privacy and will only share your data in limited circumstances:
- Service Providers: Trusted third-party providers for hosting, payment processing, or analytics.
- Legal Requirements: When required by law or to protect the safety and rights of our users or the public.
4. Data Retention
We retain your personal information only for as long as necessary to provide our services or as required by law. Chat data may be stored temporarily but will not be retained beyond what is necessary for service enhancement.
5. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of promotional communications by following the instructions in our emails.
- Request that we cease processing your data for specific purposes.
For any of these requests, contact us at [email protected].
6. Security
We implement robust security measures to protect your data:
- Encryption of sensitive data during transmission.
- Regular security updates.
- Restricted access to personal information.
However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing any personal information.
8. Age Restriction
This website is intended for users 18 years of age or older. We do not knowingly collect information from individuals under 18. If we discover that we have inadvertently collected such information, we will delete it promptly.
9. International Users
If you are accessing our services from outside the United States, please note that your information may be processed in a country with different data protection laws than your own.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the "Last Updated" date. Your continued use of the website signifies your acceptance of any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Zena.chat
Email: [email protected]